Privacy & Security Statement
Office Chairs Canada is committed to protecting the privacy and security of our customers and visitors. This statement explains how we collect, use, and protect personal information obtained through our website.
1. Information We Collect
Personal Information
When you order products, request samples, or contact us for information, we may collect personal details such as your name, billing and shipping addresses, phone number, email address, and payment details. Optional demographic or preference data may also be requested to improve our service and communications.
Non‑Personal Information (Cookies, etc.)
We collect technical data including your IP address, browser type, and pages visited. Cookies and similar technologies help us understand website usage, improve functionality, and deliver relevant advertising. You can disable cookies in your browser settings at any time.
2. Consent
By using our website, you consent to the collection and use of your information as described in this policy. You may withdraw consent at any time by contacting info@officechairscanada.com.
3. How We Protect Your Information
We use Secure Socket Layer (SSL) technology to encrypt personal and payment information during transmission. Our databases are safeguarded with physical, technical, and procedural controls, including firewalls and restricted access to authorized personnel only.
4. Legal Basis for Processing
Your personal information is processed for legitimate business purposes including order fulfillment, warranty service, fraud prevention, and direct marketing (with consent). Data collection complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Québec’s Law 25.
5. Data Retention
We retain order and account data for as long as necessary to comply with legal, tax, and warranty obligations—typically up to seven (7) years.
6. Sharing of Information
We do not sell personal data. We may share limited information with service providers who process payments, deliver orders, or maintain our website, under strict confidentiality agreements. These partners are authorized to use data only for contracted purposes.
We may allow third‑party analytics or advertising services, such as Google, to set cookies for traffic analysis and remarketing. You can opt out of Google’s personalized ads at adssettings.google.com.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data. Contact info@officechairscanada.com to exercise these rights.
8. Children’s Privacy
Our website and products are intended for users aged 13 and older. We do not knowingly collect personal information from children. Parents or guardians may request deletion of any data collected inadvertently.
9. Opting Out
To opt out of marketing emails or data sharing with selected partners, email info@officechairscanada.com. Please allow 4–6 weeks for removal from promotional lists.
10. Updates to This Policy
This Privacy & Security Statement may be updated periodically. The most recent version will always be available at https://officechairscanada.com/privacy-security.
11. Contact Information
For questions about this policy or data practices, contact us:
Office Chairs Canada8600 Keele St, Unit 50
Concord, Ontario L4K 4H8
Email: info@officechairscanada.com
Phone: 1‑647-428-7189