Shipping, Returns and Terms of Condition
We accept the following methods of payment: Paypal, Credit Card (Visa, MasterCard), Bankcard, direct deposit into our bank account, money order, personal or business cheque.
All Cheque payments require 5 days to clear prior to shipment.
Shipping and Handling
All orders will be shipped out the next business day, delivery for majority of our products is 3 - 5 Business Days.
If you require expedited next-day delivery, please contact us for a quote.
Prior to shipment the customer will be provided with details of the shipment including name and telephone number of the courier, estimated delivery time.
All products come in original package and some may need simple assembly before use.
Our Free Shipping Policy, includes Shipping Insurance on all of our Products.
All furniture has a 12 month warranty, unless otherwise stated.
We provide an unconditional return policy on all our furniture purchased from our website sight unseen. After receiving the furniture, if for any reason whatsoever you are not satisfied, please contact us for authorization to return it in its original, undamaged condition and packaging within 30 days for a refund (please be aware that you will be responsible for the shipping costs back to our location)
Unwanted items can be returned to the following address:
Office Chairs Canada
401 Magnetic Drive, Unit 20,
Toronto, ON M3J 3H9
Once we receive the returned products we will issue your refund within 2 business days.
A 5% restocking fee of the original purchase price applies to products purchased from officechairscanada.com and that are returned within the 30-day return policy.
Note: Restocking fees are not applied when a product is returned due to a defect.